What payment options do you accept?
-We accept American Express, Discover, MasterCard and Visa debit/credit card payments as well as PayPal.
What is your return policy?
- Exchanges or store credit only. No refunds. Please contact us at firstname.lastname@example.org or call us at 334-792-8282 for any exchanges that need to be made if you are not from the Dothan area. Items may be returned for store credit or exchanged within 7 days from the date of the receipt. Shipped items should be sent to Frou Frou Frocks Boutique, 2355-2 Hartford Highway, Dothan, AL, 36305. Please include the original invoice with your return. (As a courtesy for our local customers, you may return items directly to our storefront location.) For our local customers, items may be exchanged for an in store credit only. Items must not be worn and tags must still be attached. Original receipt/invoice must be present in order to receive store credit.
Are your items in store and online?
- Yes! All of the items you see on our website are in our store. We have many more accessories, basics, jewelry, and shoes in our store. Please note that our online inventory updates as items sell in the store. There is a small possibility an item can sell out in store before it was purchased online. If this were to occur we would give you the option of a different size/color or refund your money back. This is only for items that have been oversold.
Can I try on the clothes in store?
- Absolutely! All of the items you see on our website are in store as well. If you are from the Dothan area, you can always come in and try on before you buy! Ask an employee if you are looking for a specific item from our website.