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Returns and Exchanges

Exchanges or store credit only. No refunds. Items may be returned for store credit or exchanged within 7 days from the date of the receipt. Shipped items should be sent to

Frou Frou Frocks Boutique

2355-2 Hartford Highway

Dothan, AL, 36305

Please include the original invoice with your return. Items must be UNWORN, UNWASHED with TAGS ATTACHED. You will receive a message with a store credit code once we receive your items. (As a courtesy for our local customers, you may return items directly to our storefront location.) For our local customers, items may be exchanged for an in store credit only. Items must not be worn and tags must still be attached. Original receipt/invoice must be present in order to receive store credit. 

For online returns, please log into your Shopify account and request a return under the order. We will send you a return label over email. You will receive a store credit for the amount of the item/items minus the return shipping fee of $6. Store credits will be an online gift card that can only be used online.